- Please allow at least three (3) business days-notice (Monday-Thursday) for stopping any service provided in writing via email, USPS or by telephone to the office to discontinue service. Please note that your request to stop service must be confirmed. You will be notified by a Rose Valley Water Company employee that your request has been received and that your service is scheduled to be turned off. If you have not received verbal or written confirmation of your request within 1 business day please contact the office to verify that your request has been received.
- Please provide a complete forwarding address for the final billing and/or refund of any overpayments.
- The outgoing party shall be responsible for all water utility services provided and/or consumed up to the scheduled turn-off date.
Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM