FAQ

The new rates become effective on January 1, 2023.

Under the recently approved base rates, the typical residential bill for a 5/8 x 3/4-inch meter customer, with a median usage of 8,468 gallons, would increase by $4.12, or 15.04 percent, from $27.39 to $31.51. Decision No. 78803 also approved a loan of $1,491,503 to pay for a meter replacement program, a tank maintenance and software upgrade, a self-start program for pumps, and valve replacements. With the Loan Surcharge and the Rate Case Surcharge included, the typical bill would increase by a total of $10.26, or 37.46 percent, from $27.39 to $37.65. The approximate date the surcharge is expected to become effective is April of 2023.

Rates for water service can vary widely between companies based on the number of connections, the complexity of the infrastructure and the specific operation costs of a given water system.  That is why the ACC regulatory process is so important. The ACC analyses the data, listens to consumer comments, and ultimately sets rates that they feel are necessary for the company to remain viable and provide you, the consumer, with reliable and safe water.

• 5/8 x 3/4: 2,089
• 3/4 x 3/4:  0
• 1 inch: 257
• 1 1/2 inch: 12
• Compound 2: 40

There are two wells in the Rose Valley Service area. They are known as Well #2 and Well #3.

Well #2:

• Depth: 1000 feet
• Age of Equipment: The motor was rehabbed in 2014 and a new pump was installed in 2014. The well was also hydro-jetted, brushed and bailed in 2014.

Well #3:

• Depth: 1200 feet
• Age of Equipment: The well was drilled in 1999 and a new pump was installed in 2015.

Rose Valley Water has no arsenic treatment systems.

There is one booster station for the water distribution system that consists of:

• 4-15 hp booster pumps. The motors of these pumps are replaced every 1-2 years due to inefficient design of inlet and outlet piping.
• 2-125 hp booster pumps. These pumps were installed in 1999. One of these pumps was rehabbed in 2016.  No major work done to the other pump.
• 1-10,000 gallon pressure tank. 

There is one reservoir site for the water system that consists of three (3) 400,000 gallon storage tanks. These tanks were constructed in 1999 and are maintained as needed.

There are no pressure reduction valves in the water distribution system.

There are two chlorination sites; one at each well. Both chlorination sites use NSF bleach. The injection pumps were replaced in 2012.

There is one current interconnect with the City of Peoria which would only be used in cases of emergency when one of Rose Valley’s wells was to go out for more than two days during peak water demands during the summer.